CosmoGO allows up to 5 devices to be connected to your account at a time. If you try to register a new device after reaching the limit, you'll see an error message.
Error message: You have reached the maximum number of devices in your account. Please remove one of your devices via the web app and try again.
To add a new device, you’ll need to remove one of the existing ones from your account.
1. Go to cosomogo.com
2. Click LOGIN (or tap the person icon if you're already signed in)
3. From the menu, select DEVICES
4. Find the device you want to remove and click REMOVE
5. Confirm by selecting YES in the pop-up window
Important: After removing a device, there’s a 7-day cooldown period before you can add a new one.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article